Service charge management

Optimise your property’s service charges


We draw up a projected service charges budget on the basis of your building's characteristics and occupancy criteria. Our management specialists optimise your service charges to increase the performance of your asset.

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Your challenges

To anticipate and control your properties’ service charges


Managing and optimising the collection of service charges entails meeting a number of needs:


  • Drawing up comprehensive annual forecast budgets
  • Selecting the best service providers and negotiating prices
  • Thoroughly establishing the service charge in accordance with the terms of the lease
  • Ensuring transparent cross-charging of service provisions to your tenants
  • Reconciling your accounts and managing cash flow
  • Collecting service charges without undue delay

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Our Services

Managing all of your service charges


Providing bespoke support and guidance to enable you to optimise your operating expenses and the collection of service charges:


  • Drawing up and monitoring budgets
  • Evaluating the competitiveness of your service providers, negotiating prices and checking the fulfilment of services
  • Compiling the schedules of conditions and selecting service providers by means of requests for proposals, including existing contracts
  • Comparing service charges for your buildings with the market and seeking possible savings
  • Properties bookkeeping: ensuring prompt payment and the collection of any overdue service charges
  • Optimising your ROI by collecting from your tenants all service charges attributable to them


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The benefits to you

Control over operating costs and optimised returns


Gain the benefit of painstaking service charges management, which will deliver:


  • Budgeting and thorough monitoring of your service charges taking account of the regulations in force
  • A continuous search for improvements in terms of savings
  • Improved value for money for the services you procure
  • A single contact point for monitoring service provisions
  • Renowned expertise in cost optimisation
  • Monitoring of regulations that might affect your service charges


Your Contacts

Dusseldorf Pauline

Pauline Dusseldorf
Head of Property Management
Property Management
+352 34 94 84 36


Djoher Namra

Namra Djoher
Director – Financial Operations Property Management
Property Management
+352 94 84 61


Knowing your local market in depth, anticipating your needs,
providing you bespoke solutions across every Carte implantations
stage of the real estate cycle of your assets…
these are BNP Paribas Real Estate’s commitments to make your issues our priorities.