Soft services

Optimise and centralise service provision to building occupiers


Are you planning to outsource the coordination of non-technical services offered to all your employees, in connection with their working environment, to a single service provider? If so, our facilities management specialists in Luxembourg can optimise both the cost per workstation and staff comfort

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Your challenges

To improve the effectiveness of soft services to occupiers


Make use of a recognised facilities manager for all services to your staff, one able to meet a number of objectives, which may include:


  • Delivery of high-quality service provisions at the best prices
  • Outsourcing the administrative and regulatory burdens connected with facilities management contracts
  • Benefiting from transparent management of operating costs

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Our Services

Providing a range of high-quality facility management services for you


Coordinating all the services offered to occupiers according to the market's highest standards:


  • Selecting and coordinating professionals able to implement and manage the following service provisions: reception and hosting services, call handling, mail service, reprographics, meeting room management, site security services, cleaning services, waste removal, drinks machines, disinfection and insect control
  • Recommending and analysing costs for each workstation
  • Negotiating new contracts and mid-term revision of contracts for cost control purposes
  • Managing service calls and on-site visits from specialist providers
  • Regularly inspecting the quality of the services provided to you

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The benefits to you

Optimised services rendered, making a perceptible difference


You receive the benefit of a range of services and bespoke support and guidance, helping you to:


  • Reduce your operating expenses by outsourcing certain services
  • Retain your staff
  • Improve the coordination of your soft services throughout a single contact point
  • Increase the effectiveness of your services through regular inspections
  • Benefit from geographical coverage appropriate to your location, by means of a national network of professionals

Your Contacts

Dusseldorf Pauline

Pauline Dusseldorf
Head of Property Management
Property Management
+352 34 94 84 36


Djoher Namra

Namra Djoher
Director – Financial Operations Property Management
Property Management
+352 94 84 61


Knowing your local market in depth, anticipating your needs,
providing you bespoke solutions across every Carte implantations
stage of the real estate cycle of your assets…
these are BNP Paribas Real Estate’s commitments to make your issues our priorities.